Keep us informed as to your progress if you require further assistance. Select the correct USB device and click the ?Stop.? When you receive the message that it is safe to remove the device, unplug the USB device from the computer. Click again on that selection to see the ?Safely Remove Hardware? window. Once you have clicked on the icon, a menu with a single selection should appear. This is usually found in the bottom right hand corner of the monitor. When removing USB devices right click on the ?Safely Remove Hardware? icon in the menu bar tray. Tip: The cause of unpredictable behavior in a USB drive is often found to be the incorrect removal of a previously connected USB device. If it finds any discrepancies it should fix them. Delete all possible USB drives, FireWire drives and external drives which have a drive letter.ĭO NOT delete any of the fixed Hard Disk Drives or CD/DVD optical drives registry values.Įxclude \DosDevice\A: which normally reserved for floppy disk drives.Ĭlick Start and in the Run box type in cmd and press Enter.Īt the command prompt type in chkdsk U:/r 'the drive letter that you just added:' EG: U: and press enter. Under HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices there will be registry keys with the name that resembles the format of \DosDevice\X: where X can be any alphabet letter which corresponding to your physical system drive letter.ĥ. Open Registry Editor by typing regedt32 in the Run box and navigate to the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\MountedDevicesĤ. Disconnect all USB or FireWire storage devices.ģ.
DO NOT delete any of the fixed hard disk drives or CD/DVD optical drives registry values.Ģ. Write down all fixed Disk and CD/DVD drive letters so as not to delete them. Select a new drive letter from the drop down list, preferably the one that is not normally used for this drive.Ĭlick Yes on the confirmation screen and you are done. Right-click on the drive in the list, and from the resulting menu select "Change Drive Letters and Paths"Ĭlick on Change so you can change the drive letter. In this window you should see all of your connected physical drives, their format, if they are healthy, and the drive letter.Ĭhange the drive letter of the drive. Then plug in the USB drive, right click on My Computer, select manage, and then click ?Disk Management.? If the drive is not present in the Disk Management window or if you are not able to access it, then the drive may have failed. Try rebooting the computer without any USB devices attached.
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